Your website platform comparison

INSIGHT

“Choose the right platform that is going to create ease in your biz, & your life”

There are quite a few different website platforms out there, & I know how hard it is to pick one that is right for you when you haven’t even used it yet. I want to make this process soooooo much easier, because I have used a lot of different website platforms before for the various businesses I’ve had/currently have.

Below is an insight into the pros & cons of the different website platforms.


Comparing….

▾ WIX
▾ Shopify
▾ Squarespace
▾ WordPress

Firstly, write down notes on these questions

What are your website goals?
What features do you know you definitely want?

WIX

(This is who I use for my Sisterhood Private Lounge, my VA website used to be with Wix, & I have designed over 10 websites with for clients with Wix too)

Design

Free themes available? - Yes there are lots, over 800. Wana see?
Paid themes? - Only if you hire a professional. Did you know I do web design?
Easy to design? - Super easy
Drag & drop option? - Yes, & easy to click & add
Customisation options - Very easy to do if available, it depends on what you wanna do
Editing options - You can edit your imagery, add text, shapes, different page options
Free images available? - Yes lots to use on here that are copyright free
Coding needed? - Not needed but you can do it, the best Wix app for this is Velo by Wix
Ads shown? - Yes if you have a basic/free plan, you will need one of the premium plans to get rid of these

Navigation (in your edit section)
Easy to find your way around? - Yes, but you’ll need to have a practise
Easy to see client messages? - In the edit section, click Communications then Inbox, all your client messages will be in here
Easy to see customer/client profiles? - In the edit section, click contacts
Easy to update/software updates? - This is all done for you

Payment
Free trial available? - you can trial any premium plan, & if its not for you cancel within 14 days
Free plan? - Yes but you can’t do much with it
Basic plan price per month? - €4.50 per month with own domain linked (includes Wix ads) Bandwidth of 1GB, storage space of 500MB, no video hours included
VIP plan? - €13.50 (usually €26) Bandwidth unlimited, storage space of 35GB, 5 hours of video included
Business e-commerce plan? - needed if you are selling something through your website. Business Basic plan €17, Business VIP €17.50 this makes you able to take secure payments, create customer profiles etc
Hidden costs? - Their pricing is if you pay per year, it will be more expensive if you pay monthly. To connect email is extra, & your storage is limited
Transaction fees for you (when a client/customer purchases) - Wix charges 2.9% transaction fee + $0.30 (fixed fee)

Payment options for customers/clients? - All major credit cards, Afterpay (Australia), Stripe, NOT PayPal! for full list

Custom domain options? - You can connect this with any plan apart from the free one. You can purchase a custom domain with Wix, or I recommend GoDaddy who I have always used
Ease of domain link set up - On your homepage, there’s a ‘Let’s set up your site’ section, click Connect a Domain,

Functionalities
Blog? - You can add a blog on any Wix website, or you can pick a specific Blog template
Shop? (e-commerce) - Yes, but you need a Business plan to be able to accept payments
Membership? - Yes you can do this, pay attention to the GB you’re allowed & the amount of video you can upload on the diff plans

24/7 Support
Email - I have received an email back within one week, but I don’t use email customer service very often
Phone - There is no phone support, you can use the Help Centre if you have a problem
Live chat - No option for this (I wish they did, I think this is a very important feature)
FYI - I don’t rate Wix’s support, but their help pages are very easy to follow, & implement so I have never really needed to contact further

Features
Social media? - You can add this
Contact form? - Easy to add
Video? - Yes, remember you have a limit dependant on what package you select
Email sign up? - You can add this but it costs extra
Email pop up? - Nope (I use Flodesk, for 50% off CODE)
Additional apps/plugins? - Lots of options
Easy to add a page? - In your Wix Editor section, down the left side click ‘Menus & Pages’ then ‘Add Page’
Easy to add a dropdown menu? - Yes, add a page then drag it underneath another page header
Live chat option? - You can add the app Wix Chat or I love the independent provider LiveChat
Forum? - You can launch a forum website, this is who Sisterhood private Lounge is with


WORDPRESS

Design
Free themes available? - Yes over 8000
Paid themes? - Available to buy from third-party WordPress theme sites
Easy to design? - No, it’s quite difficult
Customisation options? - Lots of these from coding
Editing options? - Lots of editing options but also lots of coding needed
Free images? - Yes, over 40,000 high-quality photos to use
Drag & drop option? - Only through add on Elementor
Coding needed? - Yes even if you want a basic website
Ads shown? - No

Navigation (in the edit section)
Easy to find your way around? - There are lots of things you can add
Easy to see client messages? - You need to install the WordPress private message plugin
Easy to see customer/client profiles? - Yes once you have it all set up
Easy to update/software updates? - Go into your dashboard, then the Updates page & click Update Now

Payment
Free trial? - Nope
Free plan? - Yes
Basic plan price per month? - Personal account is €7
Basic plan price per year? - Works out at €4 per month
Premium plan (next one up from personal) price per month? - €14 per month
Premium plan price per year? - Works out at €14 per month
Hidden costs? - No hidden costs but there are lots of payable add ons
Transaction fees for you (when a client/customer purchases) - Same as all the others 2.9% + $0.30 (fixed fee)

Payment options for customers/clients - All major credit cards, Stripe, Paypal, Amazon Pay

Custom domain - Yes
Ease of domain link set up - Yes, Go to my Sites, then Upgrades, then Domains & click Connect Domain

Functionalities
Blog? - Yes you can set this up in the free one
Shop (e-commerce)? - Yes, technical though
Membership? - Yes, technical though

24/7 Support
Email - You can submit a contact form
Phone - 1-877 273-3049
Live chat - Yes in the bottom right-hand corner, this will bring up the help section, then click Contact Us button
Forum - Yes there are lots of support forums

Features
Social media? - Yes with coding
Contact form? - Yes with coding
Video? - Yes with coding or through YouTube or Vimeo
Email sign up? - Yes add an email subscription form or plugin WPForms
Email pop up? - No
Additional apps/plugins? - Everything is a plugin most you have to pay for
Easy to add a page? - Yes
Easy to add a dropdown menu? - This involves CSS
Live chat option? - Can be added as a plugin

SHOPIFY

(This is who I used for my womenswear clothing line Discover Boutique, now in the SHOP section of Sisterhood)

Design
Free themes available? - Yep, check them & paid out here
Paid themes? - Mostly paid themes, from $250
Easy to design? - Yes
Drag & drop option? - Yes
Customisation options - Yes, but not as easy as Wix
Editing options - lots of editing options
Free images available? - Yes they have free stock photos you can use
Coding needed? - Not needed but you can add coding if you want to make something more personalised
Ads shown? - There is no free option so you won’t see Shopify ads

Navigation (in the edit section)
Easy to find your way around? - Very simple to manage
Easy to see client messages? - From the conversation details screen you can even set a topic & manage the status
Easy to see customer/client profiles? - Yes in the customer management section
Easy to update/software updates? - Shopify does not automatically update your chosen theme, so you will need to contact the designer for these

Payment
Free trial available? - They have a free 14 day trial
Free plan? - Nope
Basic plan price per month? - $29 per month or $312 per year, including discount codes, gift cards, unlimited products, staff accounts
Mid plan? - $79
Advanced plan price per month? - $299, including advanced analytics, a smaller transaction fee, & credit card rate
Hidden costs? - Costs are very transparent but they do have diff transaction fee costs dependant on what plan you’re on
Transaction fees for you (when a client/customer purchases) - with the Basic plan you pay 2.9% transaction fee + 0.30 (fixed fee) these fees go down the more expensive the plan

Payment options for customers/clients? -
Payment providers partnered with - All major credit cards, Paypal, Amazon Pay, Google pay, Stripe

Custom domain options? - You can purchase through Shopify (sometimes they have a deal on where you get your custom domain for free for one year) or easily connect one you’ve purchased elsewhere
Ease of domain link set up - There are step by step options on how to do this depending on where you purchased your domain from, I highly recommend GoDaddy
SEO options? - You can add basic SEO in your settings

Functionalities
Blog? - I would not recommend Shopify if you want a blog, it has extremely basic features
Shop? (e-commerce) - Yes, Shopify is best for this type of business
Membership? - You can hide certain content & products from diff members, but I wouldn’t recommend this platform for a membership

24/7 Support
Email - If you buy a theme, the email support is fantastic with the designers, I received help very fast including customisation which they did for me
Phone - You can request a call back
Live chat - No live chat option to ask for help
Forum - There is a Shopify community page with lots of questions people have asked

Features
Social media? - You can add this
Contact form? - Yes easy to add
Video? - You can add videos up to 60secs, I would create an account with YouTube & connect it through that
Email sign up? - You can add this & manage them in your admin section
Email pop up? - Nope (I use Flodesk, for 50% off CODE)
Additional apps/plugins? - They have over 4000 plugins, with 1500 being free
Easy to add a page? - Yes easy, in your admin click on Online Store then Add Page
Easy to add a dropdown menu? - Yes, this can be done in your admin
Live chat option? - Shopify have their own called Shopify Chat, I don’t know what it’s like, but I love LiveChat


SQUARESPACE

(What I use for my Sisterhood brand)

Design
Free themes available? - Yes, they have over 90 available, very minimal, chic & stylish designs
Paid themes? - No paid themes available, it’s an all in one solution
Easy to design? - Yes, you set your colour scheme, fonts etc so these always apply, makes it easier to stay brand on point, design features are very different to Wix, you just have to get used to it
Drag & drop option? - Can’t drag & drop but easy selection tools
Customisation options - You mostly choose from templates, customisation is a bit harder
Editing options - You can even edit your imagery
Free images available? - Yes lots of great ones that can be used as fillers
Coding needed? - You can do this, but it’s not needed unless you want something specific
Ads shown? - Nope

Navigation (in your edit section)
Easy to find your way around? - Yes, but have a proper play around, & see what’s available
Easy to see client messages? - Not sure on this, bcus I use Memberspace as a membership plugin I get all mine through that
Easy to see customer/client profiles? - Yes, depending on what you use this website for
Easy to update/software updates? - All done for you

Payment
Free trial available? - Yes, 14 day free trial
Free plan? - No free plan
Basic plan price per month? - Personal plan is $12 but you cant do much with it, so i’d choose the Business plan at $18
Business e-commerce plan? - $26 this is what I use for mine, basically the higher up you go different features get unlocked, you can upgrade as you design though so id start with a biz plan & then see
Hidden costs? - If you pay annually it is soooooo much cheaper; a yearly Business plan you save 53%
Transaction fees for you (when a client/customer purchases) - There are no transaction fees with Squarespace but if you get paid via credit card they have a fee of 2.9% + $0.30 (fixed fee) just like the other platforms

Payment options for customers/clients? - All major credit cards, Stripe, Paypal, Afterpay, Apple Pay

Custom domain options? - Yes, easily linked in your admin section
Ease of domain link set up - very easy, you add in your domain & then click connect, you then have to go to your domain name provider & link to Squarespace (allow access)

Functionalities
Blog? - Yes this can be added to any style website you design
Shop? Yes, I have one of these on my website, SEE
Membership? - Squaresapce now has its own membership section, I however went with Memberspace

24/7 Support
Email - Yes HERE
Phone - No
Live chat - Yes you are given this option on the help page once you have selected options

Features
Social media? - Yes easily added
Contact form? - Yes
Video? - Connect to either YouTube or Vimeo (10 min vid max) I have both of these
Email sign up? - There is an option for this but its best to keep it on one platform, I use Flodesk
Email pop up? - Nope, again I use Flodesk for this
Additional apps/plugins? - There are lots of options for these, or you can choose an outside one & integrate it with your Squaresapce website like I have done with Memberspace
Easy to add a page? - Yes very easy, click pages, then the + sign & add either a Blank page or Page Layouts, which is think is soooo much easier
Easy to add a dropdown menu? - yes very easy, just drag & drop underneath
Live chat option? - I love the independent provider LiveChat you can even get updates to your phone when someone messages & you see where they are located (which is hugely beneficial to knowing your Dream Audience)
Forum? - No option for a forum, but you could add a Q&A section or an app/plugin for this